Distance Selling Contract



1.1- SELLER:



Phone: 0 (212) 801 19 15


E-mail: info@froumann.com

1.2- BUYER:

Name / Surname / Title:




ARTICLE 2- SUBJECT:                       

The subject of this contract is the provisions of the Law No.4077 on the Protection of Consumers and the Regulation on the Application Principles and Procedures of Distance Contracts, regarding the sale and delivery of the product whose qualities and sales price are specified below, which the BUYER has ordered electronically from the website of froumann.com It is the determination of the rights and obligations of the parties.



Product Information  :

Cargo Amount   :

The type and type, quantity, brand / model color and sales price of the products are as stated above.

Payment method               :

Delivery address  :

Pay chart:


The BUYER declares that he has read the preliminary information about the basic characteristics, sales price and payment method and delivery of the product subject to the contract on the froumann.com website and gives the necessary confirmation electronically.

The contractual product is delivered to the BUYER or the person / organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER’s place of residence for each product, provided that it does not exceed the legal period.

If the product subject to the contract is to be delivered to another person / organization from the BUYER, the SELLER cannot be held responsible if the person / organization to be delivered does not accept the delivery.

The SELLER is responsible for the delivery of the contractual product in a sound, complete manner, in accordance with the specifications specified in the order, and with warranty documents and user manuals, if any.

For the delivery of the contractual product, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or is canceled in the bank records, the SELLER is deemed to be free from the obligation to deliver the product.

After the delivery of the product, if the credit card belonging to the BUYER is used unfairly or unlawfully by unauthorized persons due to the BUYER’s fault, if the relevant bank or financial institution does not pay the product price to the SELLER, the product is delivered to the BUYER for 3 days. it must be sent to the SELLER. In this case, shipping costs belong to the BUYER.

The SELLER is obliged to notify the BUYER if the product subject to the contract cannot be delivered within the due time due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent transportation. In this case, the BUYER may use one of the rights to cancel the order, to replace the product subject to the contract with a precedent, and / or to postpone the delivery period until the obstacle is eliminated. If the BUYER cancels the order, the amount paid will be paid to him in cash and in lump sum within 14 days.

The defective or damaged products of the products sold with or without warranty certificate can be sent to the SELLER for the necessary repairs within the warranty terms, in this case the shipping costs will be covered by the SELLER.

The BUYER will inspect the contractual goods / service before receiving it; crushed, broken, torn packaging, etc. will not receive the damaged and defective goods / services from the cargo company. The delivered goods / services will be deemed undamaged and intact. Careful protection of the goods / services after delivery belongs to the BUYER. If the right of withdrawal is to be used, the goods / services should not be used. The invoice must be returned.

The BUYER may not use the SELLER’s website in a way that disrupts public order, violates general morality, disturbs and harasses others, for an illegal purpose, infringing the material and moral rights of others. In addition, it cannot be involved in activities (spam, virus, trojan horse, etc.) that prevent or make it difficult for other members to use the services.


The contract has entered into force upon being approved by the Buyer electronically, and it is executed by the delivery of the goods or services purchased by the Buyer from the Seller to the Buyer. The goods will be delivered to the address specified by the Buyer in the order form and in this Agreement and to the authorized person (s) specified.


Unless otherwise, the delivery costs of the goods belong to the Buyer. If the seller declares that the delivery fee will be covered by him on the froumann.com website, the delivery costs will be borne by the Seller.

Delivery of the goods; after the payment is made within the promised time. The seller delivers the goods or services within 30 (thirty) days from the order of the goods or services by the Buyer, without prejudice to the cases where the fulfillment of the goods or services subject to the order becomes impossible.

If, for any reason, the price of the goods or services is not paid by the Buyer or the payment made is canceled in the bank records, the Seller shall be deemed to be free from the obligation to deliver the goods or services.

The Buyer is responsible for the shipping cost in the order cancellations made by the Buyer after the goods have been shipped by the Seller, but before the Buyer receives it.

In cases where the fulfillment of the goods or services subject to the order becomes impossible, the Seller will inform the Buyer within 3 (three) days from the date of learning about this situation and all the payments collected, including the delivery costs, if any, will be sent at the latest 14 (fourteen) days from the notification date. will refund in.

ARTICLE 7- RIGHT TO WITHDRAWAL                     :

The BUYER has the right to withdraw within 7 days from the delivery of the contracted product to him or to the person / organization at the address indicated. In order to use the right of withdrawal, the SELLER must be notified by fax, e-mail or telephone within this period and the product must not be used within the framework of the provisions of Article 8. The invoice of the product delivered to the 3rd person or the BUYER (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning. Order returns whose invoices are issued on behalf of the institutions will not be completed unless the RETURN INVOICE is issued.). The products to be returned must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any. The product price is returned to the BUYER within 14 days following the receipt of these documents. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned. The shipping cost of the returned product due to the right of withdrawal is paid by the SELLER. If the campaign limit amount set by the SELLER is decreased due to the use of the right of withdrawal, the discount amount used within the scope of the campaign is canceled.


The right of withdrawal cannot be exercised for products that cannot be returned due to their nature, disposable products, products that have been processed at the request of the buyer (cut cable, modified products, etc.), software and programs that can be copied, products that deteriorate rapidly or have expired.

In contracts for goods or services whose prices vary depending on fluctuations in financial markets and are not under the control of the Seller (eg jewelry, gold and silver products); In the contracts related to the delivery of the goods that are prepared in line with the wishes of the buyer or clearly his personal needs, which are not suitable for return due to their nature and that are in danger of rapid deterioration or are likely to expire; Of the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; contracts for the delivery of those whose return is not suitable in terms of health and hygiene; In contracts related to goods that are mixed with other products after delivery and cannot be separated by their nature; In the contracts regarding the computer consumables provided in the material environment provided that the protective elements such as packaging, tape, seal, package are opened by the buyer; Before the expiration of the right of withdrawal, in the contracts regarding the services started with the approval of the consumer; and contracts regarding services rendered instantly in electronic environment and intangible goods delivered to the consumer instantly (gift card, gift voucher, voucher substitute for money, etc.).

The right of withdrawal cannot be exercised in terms of goods or services that are excluded from the scope of the Distance Contracts Regulation.


Any correspondence between the parties under this Contract will be made through froumann.com, except for the mandatory cases listed in the legislation. In the event of disputes arising from this Agreement, the Buyer decides that the official books and commercial records of the seller, the electronic information and computer records kept in its database and servers will constitute binding, final and exclusive evidence, and that this article is an evidential contract in the sense of Article 193 of the Code of Civil Procedure. it accepts, declares and undertakes.

ARTICLE 10- AUTHORIZED COURT                :

In the implementation of this contract, Consumer Arbitration Committees and Eskişehir Consumer Courts are authorized up to the value announced by the Ministry of Industry and Trade.

In case the order is realized, the BUYER is deemed to have accepted all the terms of this contract.

SELLER                                                                                                                                                 RECIPIENT



Phone: 0 (212) 801 19 15 


E-mail   : info@froumann.com

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